Organisational Context & Governance Framework in Managing Psychosocial Issues in the Workplace
Ian Erskine — Managing Director & CEO, ACI Global & E-Quip
What can an organisation see when it takes the time to look, and what might it miss when workplace issues are only addressed after they become risks?
In his 93rd Xraised conversation, Ian Erskine, Managing Director and CEO of ACI Global and e-Quip, brings more than four decades of experience in organisational quality, corporate social responsibility, people development, governance and continuous improvement to an important discussion about psychosocial issues in the workplace.
Ian explores the warning signs organisations can easily overlook, from changes in behaviour and engagement to the everyday signals that can reveal something is not quite right. He explains why looking after people cannot be the responsibility of one person or department alone, and how a simple culture of asking, “Are you okay?” can become part of a much broader approach to shared responsibility and people focus.
The conversation then moves from awareness to action: how organisations can observe, assess, act and monitor issues; why foreseeable issues should be addressed before they become risks; and how Total Quality Management (TQM) and continuous improvement can become practical ways to achieve stronger organisational quality.
He also considers what happens when an issue has already become an active risk, including the importance of responding effectively, supporting people returning to work after harm, and learning from what has happened rather than simply “mopping up” afterwards.
At the heart of the discussion is a bigger question: if healthy, engaged people are essential to continuous improvement and sustained success, how can organisations build the culture, knowledge, ethics and governance needed to recognise issues early and help their people, and the organisation, keep moving forward?
ACI Global: https://www.aciglobal.com.au/
e-Quip: e-Quip website: https://e-quip.com/
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